Store Policy

At De-DazzlingKreations, every order is prepared with care. Please review our store policy before placing your order.

Refunds & Returns

• Refunds are only available on unused and unopened items returned in their original condition within 7 days of delivery.
• We cannot accept returns or refunds on products that have been opened, used, tested, or customised.
• Customers are responsible for return shipping costs.
• If your order arrives damaged or faulty, please contact us within 48 hours with photos so we can assist.

Custom & Personalised Orders

• All custom and personalised items are final sale and not eligible for return or refund.
• Please double-check spelling, colours, and design details before placing your order.

Wholesale Orders

• Wholesale orders are non-refundable once shipped.
• If there is an issue, please reach out and we will work with you to find a fair solution.

Exchanges

• We do not offer exchanges on items that have been opened, tried, or tested.

Our Promise

While these policies are firm, we always strive to treat our customers fairly. If something goes wrong, please get in touch and we’ll do our best to help.